Belonging in the Billboard Industry


HR in Out of Home
Diversity, Inclusion and Belonging in the Billboard Industry

by Janea S. McDonald, PhD, PHR, SHRM-CP
janea@edgehrconsulting.com www.edgehrconsulting.com
Billboards command attention as powerful mediums, uniquely positioned to deliver messages to a broad audience. As society evolves, the imperative for diversity and inclusion within this industry grows, extending beyond the visible diversity in advertisements to include the critical importance of fostering diverse and inclusive workplaces. This emphasis on internal diversity comes at a time when we are presently witnessing a concerning trend of dismantling Diversity, Equity, and Inclusion (DEI) departments which threatens to halt progress in creating more inclusive and representative advertising spaces and workplaces.
Diversity and inclusion in the billboard industry are strategic imperatives as much as they are ethical ones. Billboards, occupying public spaces, ought to mirror the diversity of the public itself, encompassing various races, genders, sexualities, ages, abilities, and cultural backgrounds. When individuals from diverse backgrounds see themselves represented in advertising, it enhances brand affinity and deepens the consumer-brand connection. This visibility is profoundly impactful for marginalized communities, affirming their significance and belonging in society.
Moreover, diverse and inclusive advertising has the power to drive societal change, challenging stereotypes and dismantling prejudice, thereby fostering a more accepting and understanding society. However, the significance of these efforts is matched by the need for diversity within the organizations that create these billboard advertisements – how can advertisements genuinely portray diversity if the companies that produce such advertisements are not in and of themselves diverse? A diverse workplace brings together varied perspectives, fostering creativity and innovation that lead to advertising content that genuinely resonates with a wide array of audiences. It ensures that campaigns are created through a lens that is reflective of the real world, enhancing authenticity and connection.
The recent moves to dismantle DEI departments pose significant challenges not just to the representation in advertising but also to the cultivation of inclusive and diverse work environments. DEI departments, committees, or a simple understanding and continuing conversation about the importance of DEI in the workplace are pivotal in strategizing and implementing diversity and inclusion initiatives, ensuring advertisements are not only visually inclusive but also born out of organizations that value and practice diversity at every level. These dedicated groups are essential for educating staff about inclusivity, evaluating the effectiveness of diversity efforts, and maintaining a workplace culture that celebrates differences.
Belonging, a fundamental human need, is central to this discussion. In advertising, creating a sense of belonging means producing content that speaks to everyone, ensuring all feel valued and included. This is particularly crucial as divisions in society appear more pronounced. The importance of the role of inclusive advertising and diverse workplaces in bridging these divisions cannot be overstated, serving as reminders of our shared humanity.
In conclusion, the call for diversity and inclusion in the billboard industry is a call for reflection both in the messages displayed and the composition of the workplaces that create them. The dismantling of DEI groups or disregard of DEI poses risks to this progress, emphasizing the need for sustained and expanded efforts. As we advance, it is imperative that the billboard industry not only continues to champion diversity in its advertising but also commits to being a diverse and inclusive place of work. This dual focus will ensure the industry remains a powerful force for positive societal change, where every individual feels represented and included, both in the advertisements we see and in the teams that create them.
Does your organization need help with DEI efforts – even help to understand what they are and why they are important? Contact me for help.
Contact Janea at janea@edgehrconsulting.com. Visit www.edgehrconsulting.com




